Direct Billing
We are proud to annouce that we direct bills over all major insurance companies.
All you have to do is bring your insurance providers’ information card; it will look something like this:
How does direct billing work?
We will ask you to fill out a DIRECT BILLING FORM which will give us your policy number/ID and we submit your claim through an internet-based portal; which usually gives us an immediate answer about your coverage.
Will I need to pay anything?
You may need to pay the remainder of the visit fee, according to the e-claims response. For example, if you are covered 80% of your $75 visit fee, you will need to pay $15 (e-claims will “pay” the remaining $60 to the clinic). It all depends on your individual coverage and e-claims response.
What treatments can you direct bill for?
We can direct bill for Chiropractic, Physiotherapy, Registered Massage Therapy, Acupuncture, and many more depending on your insurance policy. Each individual plan may have different coverage with regards to each treatment type.
Can I use direct billing to prepay for my future visits?
No, we can only direct bill for visits after treatment or consultation has been provided.
Do I get a receipt if I direct bill?
Yes; it will detail the amount of your visit on the day; the amount the e-claims paid for and the remaining balance you paid for. This allows you to submit to your other insurer if you have one.